Buying computerized systems can be a daunting experience. Emergency managers must make a major investment in technology realizing it is only a tool that requires understanding, practice, and use to fully realize the benefit. The old adage applies: "Use it or lose it!" This is particularly problematic if the system is only used during emergencies or large-scale events.  Will your people be prepared to use the system when disaster strikes?

Salamander Technologies provides simple, intuitive solutions founded on traditional, manual tracking procedures that survive even if electronics fail.  And our team of incident management and technical experts provide real-world training, exercises, and event management support so you can fully realize the power of interTRAX® solution. We are there when you need us - even providing on-site support during real emergencies.

Our Salamander Emergency Response Group (SERG) has a proven track record of helping our customers at large scale events including Super Bowl XL, Super Bowl XLII, Hurricane Ike, and other large events.

Needs Assessment - We can visit your agency to conduct a resource management needs assessment and compliance to NIMS, identify your gaps, and recommend solutions.

System Installation and Training - Our systems are sold along with installation and training services so that your team becomes qualified and motivated to use the technology when needed. Train-the-Trainer options are available.

Training and Exercises - We offer basic and advance training courses in resource management and accountability per NIMS. Training can be augmented with tabletop and field exercises to test resource management capabilities under simulated emergencies.

SERG (Salamander Emergency Response Group) support involves a team of highly trained incident managers who are experts on interTRAX® solutions and provide on-site field support for:

• Exercises (Top-off, Hoosier Sentry, etc.)
• Events (Super Bowl XL & XLII, Army 10 Miler, Pocono 500, etc.)
• Emergency Deployment (Hurricane Ike Evacuee Management)

Custom Web Monitor - Our interTRAX® solution gathers a wealth of live incident data on the identity and status of responders, equipment, victims, and volunteers. This data can be made available for web viewing via interTRAX® monitor. Our engineers can tailor the views and reports of this data to meet any of your needs.